Most building owners, managers, and facilities personnel have a vast array of experience receiving calls from distraught building occupants complaining of window leaks. While some such laments turn out to be isolated plumbing mishaps, and others undetectable, unrepeated issues, the truth is: water infiltration issues plague many building envelope systems.
In this WJE Primer article, Ross Smith suggests that when that dubious “leak” occurs, instead of a rushed response, stepping back to review on a more macro level can help to identify and understand the best solution.
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